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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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stephen nagy

August 8, 2025

5  out of  5
rating by stephen nagy
"My Insurance Agent Carlos is the greatest guy on earth, he is so caring and kind and humble when he speaks to me, he helps me get through my problems and in turn it helps with my anxiety! I just love him like a brother! I would recommend State Farm insurance to my friends and family and neighbors if they needed, and especially refer them to Carlos my Man!"
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Emily Ruschak

August 5, 2025

5  out of  5
rating by Emily Ruschak
"Spoke with Carlos Martinez and even though we did not end up with a deal, he was extremely responsive, kind, and understanding. He continued to follow-up and always made sure I had all the information necessary to make the best educated decision that was best for my situation and family. He will certainly be at the top of my list to contact again down the road should something change, but honestly he did have the best auto insurance deal it was only the homeowners causing us not to commit. For auto, highly recommend and Carlos is your guy! Thanks for everything, Carlos!"
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Sean Taylor

July 31, 2025

5  out of  5
rating by Sean Taylor
"Great agency. Helped me save some cash and did it with great custome service."
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JEANNIE EARP

July 28, 2025

5  out of  5
rating by JEANNIE EARP
"Spoke to Carlos Martinez this morning and ended up doing the deal. I talked to him for a hour or more I switched Insurance companies after years and it was almost half price and so easy to do. Carlos was wonderful to talk to explained everything He was friendly and had a great personality. Mr.Martinez was the only person out of 40 people who tried to call me, he took the time to leave me a voicemail and after speaking with him in person he got my business. I’m gonna love doing business with State Farm any of my friends, Please call Carlos if you want the chance to get a cheaper price or a company you can trust."
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Kaitlyn Wilson

July 25, 2025

5  out of  5
rating by Kaitlyn Wilson
"I had a great experience working with Austin! Super friendly, easy to talk to, and made the whole insurance process really simple. He answered all my questions and helped me get the coverage I needed without any stress. Definitely recommend if you’re looking for someone who actually cares and makes things easy!"
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Mona Azoury

July 2, 2025

5  out of  5
rating by Mona Azoury
"People are friendly and respectful to you too. I love 😍"
We responded:
"Thank you Mona, we appreciate your review!!"
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Brent Williams

June 18, 2025

5  out of  5
rating by Brent Williams
"I had Progressive auto insurance, but to bundle with my home insurance, the cost was just too high. I contacted Carlos Martinez at Rick Bailey’s office and IMMEDIATELY added him as my new insurance agent. He was very thorough, I’m talking 3 phone calls, 2.5 hours, making sure everything was correct on both sides. My auto insurance was cut by $186 monthly, ($1700) premium and home owner insurance at $1100. Fantastic work, guys! Thank you Carlos!"
We responded:
"That's great to hear Brent! Carlos does a great job in helping our customers get the most value for their insurance dollar!"
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John Duncan

May 31, 2025

5  out of  5
rating by John Duncan
"Zac is always a pleasure to work with, responds quick and significantly beats any competitor. I recommend this team to anyone looking for insurance, whether just starting out or just looking to switch."
We responded:
"Thanks John for the great review and recommendation! Zac prides himself on taking care of our customers!"
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Miranda Twigg

May 30, 2025

5  out of  5
rating by Miranda Twigg
"Zac is such a great help! He helped us bundle our home, life, and auto policies and was very informative during the whole process to allow us to explore all of our options. Greatly recommend!"
We responded:
"Thank you Miranda! Customers like you make it easy."
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Michelle Efaw

May 21, 2025

5  out of  5
rating by Michelle Efaw
"I have been dreading adding my 17 year old son onto our insurance. I can honestly say that the quotes I received from State Farm are definitely the lowest around. The gentleman I spoke with was so professional and attentive to my questions and concerns. I highly recommend State Farm for all your insurance needs!!!!"
We responded:
"We hear ya Michelle...adding a teen driver is a stressful time for most parents. Good thing is we are specialists in making this an easier time for everyone! Thank you for the kind review!"
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theresa workman

May 12, 2025

5  out of  5
rating by theresa workman
"We called State Farm Carlos was Awesome he helped me with my questions and did everything he could do to me and he was kind ,helpful and very nice"
We responded:
"Thank you Theresa! Glad that we could take care of your insurance needs!"
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Adrianna Floyd

May 9, 2025

5  out of  5
rating by Adrianna Floyd
"thank you connor for all you help today!!"
We responded:
"Thank you for the wonderful review. "
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Hunter Rhodes

May 9, 2025

5  out of  5
rating by Hunter Rhodes
"connor was very helpful getting my insurance policy started. thank you connor"
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john gump

May 9, 2025

5  out of  5
rating by john gump
"Connor did an amazing job helping with insurance"
We responded:
"Thank you John! I know Connor loves what he does!"
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Angela Slater

May 9, 2025

5  out of  5
rating by Angela Slater
"Connor is amazing! Very helpful"
We responded:
"Thanks Angela, Connor prides himself on taking care of our customers!"
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Mikayla Hodges

April 22, 2025

5  out of  5
rating by Mikayla Hodges
"I would just like to say that Zachary will go above and beyond for you to make sure you have the coverage and information that you need!! I have never had a good experience with an insurance agent until I was introduced to him!! I 100% recommend him and this insurance agency!!"
We responded:
"Thanks Mikayla! Zac does a fabulous job!!"
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Cloressa Beatty

April 8, 2025

5  out of  5
rating by Cloressa Beatty
"Carlos was such an amazing help to me getting a life insurance plan that was right for me!! He had great patience and really followed thru every step of the way and stayed on top of it until it was completed and all details sorted out. Thank you Carlos!!"
We responded:
"Thanks Cloressa! Carlos does a great job. We appreciate the review!"
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TERRI LIVENGOOD

March 27, 2025

5  out of  5
rating by TERRI LIVENGOOD
"I’ve just gotta say, I was absolutely dreading insurance shopping, but since my rates with the current insurance company jumped $41.00 on the month, I figured it was time to look around. I got hooked up with Mason and he done a fantastic job at explaining the different options and answering all of my questions….there were many. He was very knowledgeable and kind and able to provide me with a much, much lower quote for the vehicles and H-D motorcycle……I was shocked by the rate difference, to be completely honest. Great Work Mason!!!"
We responded:
"Wow Terri, thanks for the wonderful review. Mason does a great job at finding great coverage for a fair price and what options are available."
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Emerson Thompson

March 21, 2025

5  out of  5
rating by Emerson Thompson
"Erin is awesome! She insured several 100k plus sports cars for me. I wouldn’t want any other insurance company handling my vehicles. Highly recommend."
We responded:
"I have to agree Emerson, Erin is awesome at what she does. We appreciate you letting us know!"
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Sydney Kovach

March 19, 2025

5  out of  5
rating by Sydney Kovach
"I have had an outstanding experience with Carlos at State Farm! From the beginning, Carlos was knowledgable, professional, and incredibly helpful! Carlos took the time to explain all my options, answered all my questions with patience, and made sure I fully understood my policy before making any decisions. Carlos customer service made this a stress free process and showed that he genuinely cared about getting me the best protection at the most affordable rate. Highly recommend!!!"
We responded:
"Thanks Sydney for the wonderful review. Happy to hear Carlos exceeded your expectations while shopping for insurance. Happy to have you on board!"
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Wendy Longwell

March 10, 2025

5  out of  5
rating by Wendy Longwell
"I discussed insurance options with Carlos and I must say he was most helpful and courteous with the process. I understood perfectly what he was saying and found him to be most pleasant. State farm employees are excellent at what they do!"
We responded:
"Wendy, I am glad to hear Carlos was able to take care of your insurance needs in such a great way. Thanks for the kind review."
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Haylee Miller

March 6, 2025

5  out of  5
rating by Haylee Miller
"Quick response, very professional polite staff, big savings for same coverage I had. Mason was awesome!"
We responded:
"Haylee...Thank you for the kind words! So glad we could help."
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Jordan Sermo

February 28, 2025

5  out of  5
rating by Jordan Sermo
"Seriously can’t thank Zac enough for all of his help! From car insurance to moving states, he has made it all such a breeze and stress free! Always so quick to reply and help out when needed! Always recommend! (:"
We responded:
"Thank you Jordan! Zac prides himself on making the transition as easy as possible. Glad to have you aboard."
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Jessica McHenry

February 27, 2025

5  out of  5
rating by Jessica McHenry
"The best customer service around! The office staff are all amazing and truly care! They go above and beyond to take care of you!"
We responded:
"Nice of you to say Jessica. Customers like you make it easy!"
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Tina Woodring

February 26, 2025

5  out of  5
rating by Tina Woodring
"Mason is awesome!! he helped me tremendously when I was in need of insurance. cheapest rate I could find . thank you Mason!"
We responded:
"Thanks Tina! We appreciate the great review!"